| “How To Create Instant Credibility When Showing A Product” |
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“How To Create Instant Credibility When Showing A Product”
Show a flaw in the product. Make sure the flaw isn’t fatal (meaning it won’t kill sales).
I used to sell a vacuum cleaner that weighed 37 pounds. It was heavy, bulky, and a little hard to maneuver.
If I would have tried to hide that fact, it would have killed sales...because the first time the buyer picked it up, they would be turned off by the weight. So what did “Genius Claude” do?
The first thing I did in the demonstration was have the customer pick up the machine.
“This has some great features, and almost everyone that sees one, wants one. But the one thing that I don't like is that it’s heavier than most other vacuums. Here. Pick it up. I just want to make sure it’s not too heavy for you. OK?” Then I showed them how to pick it up (so it wouldn’t feel so heavy).
And even though it weighed 37 pounds, and was bulky. Almost everyone said “Sure, I could handle that”.
Since I said something critical about my own product first, everything I said from that point was more credible.
I’ve told this story several times…
My family was in a fancy restaurant and the waiter took our order. The first thing any of us ordered was “not recommended” by the waiter. So from that point, the waiter wasn’t a pesky food server...but a trusted food advisor.
Maybe you should read those last several paragraphs again. They contain the single most powerful principle to effortless selling.
If I’m selling a product that has a scratch on it...I make sure I’’m the one that points it out to the customer. I never want them to point it out to me. It’s a completely different dynamic. |